MC
Mustafa C
1 reviews | Active since Aug 2011
28 Dec 2015, 13:33
I cannot call 173.what is going on?
Hi. <br> I ported my number***) two weeks ago from telkom mobile to Mtn. <br> now i can call any number beside 173.i have been at mtn store waterfront/capetown and done sim swap but still i cannot call.when i call 173 line drops immediately. i called 173 from different number call center give me some ussd code to remove call baring but still same. I CANNOT CALL 173.now guys listen if you don't want me as a customer just let me know. if you guys waste my time between call center to mtn store no ways. i have spent enough time to fix this problem and i am frustrated. please sort this problem or i ll port my number to different network. regards
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
29 Dec 2015, 09:08Hello human75,
We are truly sorry for any inconvenience caused.
We have now requested our Mobile Number Portability Support team to investigate your routing tables that is not allowing you to connect to the call centre. They will investigate and resolve the matter amicably.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused.
We have now requested our Mobile Number Portability Support team to investigate your routing tables that is not allowing you to connect to the call centre. They will investigate and resolve the matter amicably.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply29 Dec 2015, 09:08
Official
Hello human75,
We are truly sorry for any inconvenience caused.
We have now requested our Mobile Number Portability Support team to investigate your routing tables that is not allowing you to connect to the call centre. They will investigate and resolve the matter amicably.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused.
We have now requested our Mobile Number Portability Support team to investigate your routing tables that is not allowing you to connect to the call centre. They will investigate and resolve the matter amicably.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
