AN
Abongile N
1 reviews | Active since Nov 2015
10 Nov 2015, 09:45
I cannot access my mailbox
I've been on the phone all morning with mtn agents namely Mbalenhle,Thandeka,Lutendo and 2 other guys whose names I didn't get. I told them that I cannot access my mailbox cause everytime I call I get message\the number you have dialed is incorrect please check the number and dial again".. All I want is to listen to my voicemail and the drama I'm getting. I'm at the brink of changing my network cause this is not the only problem I have with mtn. """
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MTN South Africa's replyOfficial
11 Nov 2015, 13:49Hello Dunakazi89,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the prepaid department supervisors to contact and assist you.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the prepaid department supervisors to contact and assist you.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply11 Nov 2015, 13:49
Official
Hello Dunakazi89,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the prepaid department supervisors to contact and assist you.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the prepaid department supervisors to contact and assist you.
Kind Regards,
Alice van der Merwe
Best regards,