1 reviews | Active since Feb 2011
I cancelled my contract, yet legal action is taken against me.
<p>Last year I cancelled a contract with MTN and paid all the fees. I received written confirmation from the Retentions Dept that the cancellation was done.</p> <p> </p> <p>Today I received the following mail - please explain:</p> <p> </p> <p>Our ***</p> <p> </p> <p>Good day</p> <p>Your MTN account has been handed over to Hammond Pole Attorneys with an instruction to start legal action against you.</p> <p> In order to settle this matter out of court and to prevent further costs and penalties, we need to secure a repayment arrangement which is acceptable to our client.</p> <p> Please make contact with us immediately to finalize this agreement enabling us to pend any further legal action.</p> <p> Please treat this mail as urgent.</p> <p> </p> <p>Regards,</p> <p> </p> <p> Jacob Shihangule</p>
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information and unable to get hold of you using the number provided on your post, the call cuts off when we call the number.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information and unable to get hold of you using the number provided on your post, the call cuts off when we call the number.
Regards
Nompumelelo
REQ:***
