I cancelled my contract, yet legal action is taken against me.

<p>In October last year I cancelled and paid up a contract with MTN. It was a massive struggle to get the line moved from contract to prepaid but eventually the line was moved.</p> <p> </p> <p><br />7 months later (this week Monday), I received a formal notice from MTN's attorneys telling me that my account was handed over for legal action against me. Even though I have written confirmation that the fees were paid and the line was migrated to prepaid, MTN decided to take legal action against me.</p> <p> </p> <p><br />...BUT that's not the worst part! MTN also decided to crash my credit score into the ground by informing TransUnion that I don't pay my account. I've gone from 954 points - an 'Excellent' credit rating to 654 - 'Fair' (only 19 points above 'Poor').</p> <p> </p> <p><br />So this is MTN's error, I paid my account and yet my credit score is ruined and the lawyers are still demanding payment.</p> <p> </p> <p><br />Can someone at MTN please exaplin this?? How do you plan to fix this??</p>