I can't believe MTN

I app**** for a new cellphone contract with MTN on Monday 25 May. The contract was approved the same day, and I received my device the next day - I was quite impressed. However, when picking up the device the guy told me RICA is offline, so he can only register me the next morning (today). I phoned this morning just to make sure they don't forget - I had to phone every half an hour, and eventually got an answer after about the 15th call. Now the story has changed - MTN is striking, so I just have to be patient. No mention of RICA being offline. I understand the strike is causing problems with certain processes, but can't they at least inform you when you take out the contract? How do you sell a service knowing you won't be able to provide it? I haven't even been with MTN for a day and they're already messing me around. And all the while I'm sitting without a cell phone, since I had problems with my other account and had to suspend it to prevent further data usage. So if they want to contact me they'll have to use my office number ***).<br> <br> I just need to mention again - MTN in The Grove Mall does not answer their phone.