SG
Sisipho G

1 reviews | Active since Dec 2014

16 Mar 2015, 09:54

I CAN NOT USE ANY MTN SERVICES

It's been months now experiencing problems with MTN South Africa. I can't make calls, can't check my balance, can't even send a please me callback message to people who can still use their phones because they are getting a better service from other networks unlike me. A few months back, while I could still use my phone to call I called the @MTN Service Centre and I was told I am on the priority list. I called again I was told the same thing. I took this to Hellopeter.com and I got a very nice message that my complaint will be attended. Even worse now, I can't call MTN to complain about their ****py service

0
Replies (1)
MTN South Africa
MTN South Africa's reply19 Mar 2015, 14:25
Official
Hello SisiphoSmantha,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

As per our telephone discussion your MTN services are working now. Please load airtime and try to make to make a phone call.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Thabelo
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