SG
Sisipho G
1 reviews | Active since Dec 2014
16 Mar 2015, 09:54
I CAN NOT USE ANY MTN SERVICES
It's been months now experiencing problems with MTN South Africa. I can't make calls, can't check my balance, can't even send a please me callback message to people who can still use their phones because they are getting a better service from other networks unlike me. A few months back, while I could still use my phone to call I called the @MTN Service Centre and I was told I am on the priority list. I called again I was told the same thing. I took this to Hellopeter.com and I got a very nice message that my complaint will be attended. Even worse now, I can't call MTN to complain about their ****py service
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
19 Mar 2015, 14:25Hello SisiphoSmantha,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone discussion your MTN services are working now. Please load airtime and try to make to make a phone call.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone discussion your MTN services are working now. Please load airtime and try to make to make a phone call.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply19 Mar 2015, 14:25
Official
Hello SisiphoSmantha,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone discussion your MTN services are working now. Please load airtime and try to make to make a phone call.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone discussion your MTN services are working now. Please load airtime and try to make to make a phone call.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
