I can not use 16GB data in 10 days,MTN No response

Hi Guys<br> <br> I was billed on my account for March 2015 R4200 on a 2GB contract of R149.<br> <br> I have a credit limit of R1370 so how it managed to get to that amount I do not know.<br> <br> So I lodged a complaint to find out why or how this happened. The most I have ever used was R1340.<br> <br> the amount was also used within 10 days a whole 16GB. that has to be wrong.<br> <br> I then phoned customer care on 24 -02-2015 at around 8:30am where I spoke to Brenda who informed me<br> about the credit limit R1350. She also asked for a data validations which was supposed to take 7 working days up till today you can see we have gone far paST THIS DATE AND TIME PERIOD.<br> ref no. ***<br> <br> Then I asked to make an arrangement to pay off the ridiculous amount. Iyanda helped me to stop my debit order . 9:50am ref no. ***<br> <br> I then realized I forgot to reconnect my services. Thembi Sojanda helped me at 9:11 another 10 minutes on the line .<br> ref no. ***.<br> <br> By now I thought lets cancel the whole thing so I had to hold on another 20 minutes to speak to MTNs best employee I worked with that day Patience. she moved me to prepaid so if my two gig is done its done. ***<br> <br> no One has phone or emailed me from there side.