I bought R50 airtime and I never got it
<p>Beginning of July I bought airtime n my account was never credited. I wrote a review to mtn since no one was willing to assist me and some guy responded and requested my bank statement but up until today I haven't received my airtime. I don't know what else I need to do as this is long overdue.</p>
Thank you for your post.
We acknowledge the receipt of the complaint and apologise for the inconvenience caused.
Kindly email us your bank statement to *** in order for us to investigate and resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
regards
mike
Complaints Management Team
Reference Number: ***3
Thank you for your post.
We acknowledge the receipt of the complaint and apologise for the inconvenience caused.
Kindly email us your bank statement to *** in order for us to investigate and resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
regards
mike
Complaints Management Team
Reference Number: ***3
Are you kidding me? I sent that **** already. How many times must I send my bank statement?
Are you kidding me? I sent that **** already. How many times must I send my bank statement?