TS
Tsholofelo S
1 reviews | Active since Sept 2010
09 Nov 2015, 08:48
i am tired of being sent from pilar to post
I was owing MTN then the accounts was handed over for collection, so I was pay R150 per month until I managed to settle the account during September but still I can access the account the telling me story that I must first call legal section of which I did but still experiencing the same problem no one will help me an less the status of my account is clear. what I would like to know I that they wanted me to pay them of which I did so now they want me to spent more money in order to give me what I want ,I want to do a simswap am tired of calling different contact numbers.
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MTN South Africa's replyOfficial
09 Nov 2015, 10:51Hello Tsholo hlomuka,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply09 Nov 2015, 10:51
Official
Hello Tsholo hlomuka,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***