I am tired....Never again !

My contract expired in Feb 2015 and have since been requesting that it be cancelled and would remain a prepaid customer. I have sent emails, text message and physical dragged myself to Maponya Mall customer service , spending more than an hour in the branch to have my account sorted.<br> Guess what...It is the 21 Aug (7 months) and still not sorted. THIS IS NOT ACCEPTABLE!!. What does it take to have a simple request of cancellation to be attended? - I will probably have to put a stop payment with my bank to get attention. <br> MTN if you want to be a leading network , put your house in order and take your customers VERY seriously !<br> <br> I am definitely not staying with you!