SG
Shaaista G
1 reviews | Active since Apr 2011
06 Jul 2015, 10:11
i am still waiting for my account to be credited
still no credit to my account, its been almost 2/3 months??????<br> your phone never gets answered i hold on 40mins at a time, <br> what is going on MTN<br>
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Replies (1)
MTN South Africa's replyOfficial
14 Jul 2015, 11:03Hello Shy01,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the credit was passed on the 10th June 2015 on to your MTN Account.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the credit was passed on the 10th June 2015 on to your MTN Account.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
MTN South Africa's reply14 Jul 2015, 11:03
Official
Hello Shy01,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the credit was passed on the 10th June 2015 on to your MTN Account.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the credit was passed on the 10th June 2015 on to your MTN Account.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***