I am so sick of MTN that is dishonest and lying to there customers.

<p>my dad has a contract at Mtn knysna we have several phones on there. 4 months ago i purchased a phone on contract 1st i had to wait 3 weeks to get a phone then the sales lady did not even phone to tell me the warehouse does not have the phones .2nd i asked her can she give me a other phone i also waited 2 weeks at this time i was really angry.</p> <p> </p> <p>when i got the phone she was rude not helpfull at all.so i asked her when wil the package go on the phone and she said the end of the month it will only have pro rata data till then and i said ok.</p> <p> </p> <p>month end came and my smses was on and voice calling but no data.i went to her and said she cant help me i must phone their call centre.so i did i spoke to a lady there told her the story as well according to her she can only see that the package deal cam on my phone,so i told her yes it did BUT NOT THE DATA ALL OTHER THINGS LIKE THE VOICE AND SMSE CAME ON.</p> <p> </p> <p>she told me to go to MTN were i live and ask them to put in a query.2nd month went buy same story again 4th query was made at Mtn apperently thats all they can do. SHE GAVE ME A PAPER STATED THAT THE PROMO PACKAGE CAME ON MY PHONE.when i asked her i wanted a detail 1 that shows me the data was loaded on my phone she said they do not have that opition.</p> <p>FOR THE LAST 6 MONTHS I LAID COMPLAINTS DID QUERRIES, CALLED, SMSED AND EXT NOTHING HAS CHANGED.</p> <p> </p> <p>AT THIS MOMENT I AM SO ****ED BECAUSE I PAY FOR THE PHONE R260 A MONTH BUT I DO NOT RECEIVE THE DATA. THEY OW ME ALOT OFF DATA AND ACCORDING TO MTN IN KNYSNA THEY CANT DO ANYTHING EXCEPRT TO LOG A QUERRY FOR ME.</p> <p> </p> <p>I HOPE MTN READS THIS BECAUSE AS A CUSTOMER FOR 20 YEARS IS THIS THE SERVICE I GET ITS UNEXCEPTABLE !!!!!!!!!!!!!!</p>