1 reviews | Active since Nov 2012
I am sick and tired of this **** network
MTN we are all aware that you are loosing clients and that is not our problem and the reason for that is you cant take care of those clients.Firstly i buy my own data and airtime and i dont need you to give me anything for free cause with you everything has a price. I WANT YOU TO REMOVE THAT STUPID MIDNIGHT **** THAT YOU KEEP GIVING ME,I MEAN WHO WOULD WANT TO BE UP AT MIDNIGHT FOR FREE DATA REALLY NOW, I HAVE CALLED NUMEROUS TIMES AND WAS TOLD IT NEEDS TO BE ESCALATED TO THE TECHNICAL DEPARTMENT , CLEARLY YOUR TECHNICAL DEPT CANT BSORT IT OUT, ITS BEEN OVER THREE APPROACHING THE 4TH WEEK NOW. WHY DO YOU GIVE PEOPLE SOMETHING THEY NEVER ASKED FOR, DID I CALL AND ASK FOR THAT MIDNIGHT ****? I DONT RECALL SO WHY DO YOU FIND THE NEED TO GIVE IT TO ME WITHOUT MY PERMISSION??? WHEN YOU DECIDE TO RESPOND TO THIS QUERY , I WANT A RESPONSE SAYING THAT **** HAS BEEN REMOVED AND I DONT WANT YOUR APOLOGY ITS USELESS AND MEANINGLESS SO KEEP IT. MTN NEEDS TO LEARN MANNERS ASK YOUR CLIENTS FIRST BEFORE YOU ASSUME WE WANT FREE USELESS DATA OR AIRTIME WE CAN AFFORD OUR OWN AIRTIME AND DATA HOPE YOU GOT THAT LOUD AND CLEAR
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
This matter has been escalated to the relevant department and they will revert back to you promptly
Regards
Refilwe
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
This matter has been escalated to the relevant department and they will revert back to you promptly
Regards
Refilwe
REQ:***
