I am of the opinion that you dare not complain about MTN or else!

I am of the opinion that you dare not complain about MTN or else!

After so many years (12) of hassle free business, I'm now having major problems.

Both my contract phones were ****** and after a month I still do not have a new phone, contract or whatever they can offer. Call after call, complaint posted to you guy's, still no joy, they just give you a number to phone and all coms ends up stonewalled.

I'm based in Dullstroom, Mpumalanga and had to go to 2 stores Middelburg and twice to Lydenburg just to get a sim swap and non of them could help to get my phone replaced.

I've had 3 calls that my upgrade is now due and ordered a phone via the lengthy process, told that I'm eligible, ordered but only the last order seems to be a work in progress, hopefully a delivery on Tuesday.

To add to this and that is why I'm of the thinking "DO NOT COMPLAIN' is that I've been double billed, try get this sorted out, 2 hours with no joy, that is if you actually are able to speak to someone, know what I mean, only to be told wrong department, beep, beep, try again.

I'm not a difficult person, just help people MTN! I've posted two thank you posts to two businesses that have not gone out of their way but have done business the right way, why can you not do the same I ask? You will now give me a number to contact and I will have no joy, just like the past month!