1 reviews | Active since Feb 2013
i am not getting any help from mtn
i make a payment on the 21th september 2015 the amount is R1900.00 for the cellphone number *** i know my contract account was handed over to the legal,SINCE the 21 september until today on the 07 october try to call to get my cell phone number to be activited.NO ONE is willing to help me <br> i am tried to call mtn everyday getting different consultant some are very rude to me <br> some consultant doesnt want to transfer me to the legal department they tell me i must call again the johannesburg mtn call centre they are the only centre that they can transfer me how will i know that the person from the call centre is a johanneburg <br> what kind of business is mtn running this days <br> you dont care about us (UR CUSTOMERS)<br> I CANT WAIT TO FINISH PAYING MY CONTRACT SO THAT I MOVE TO VODACOM <br> u treat us like rubish i so ****ed of everyday try to get help no can help me
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly note a query no REQ:*** logged for the reactivation of your number .
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly note a query no REQ:*** logged for the reactivation of your number .
warm regards
mike
