1 reviews | Active since Jun 2020
I am livid
MTN South Africa I am beyond Livid!!! I have been buying data for work purposes from the 23rd June and between then and today 26 June 2020 i have spent R960 on data. (Money i dont have by the way)
The first day i bought 5gig for 1 day. I used a little over 1 gig and was forced to watch a series well into midnight so i couldnt forfeit the rest of my data since i had 4 gig left.
Now comes the 24th June, i buy the same amount of data, for the same load of work (trust me there is nothing different that happens from my workload) that 5gig was gone by 10.14am... so i went ahead and bought more data just to finish of my day.
Each morning id buy a whole lot more data than the previous day, I started to check my data at 10am and realised i had little to no data left. And yep my test was working i knew that something was not ok with your billing!
Mtn is ridiculous. How the hell can 12gig that i bought this morning qt 8am be depleted for the same amount of work i did for almost 2gig worth of data on the 23rd from 8-5.
I tried to call to speak to a consultant for the passed 2 hours there is no option to do so. This is my job on the line as my boss doesn’t understand how id have data issues like this.
I expect a call on my number *** right now. Im sitting here with no data to work and i can assure you that will be a warning for me!!!!
Im not ok!
