i am GATVOL!

this is not the first time or the second time I'm reporting and complaining about the same thing, seemingly not the last either. I am passed disappointed now I'm Gatvol with the service MTN has been giving me the past year. my services has been suspended again, (not coz I didn't pay and on time mind that) but coz its not recting on their statement. this happened previously when MTN was on stick and they took forever to reopen my line. they apologized & guaranteed me it wont happen again. well last week it happened again, I received an sms saying I did not pay this months acc and they threatened to suspend my acc,, I tried calling customer care on 808 but it never gave me an option to speak to a consultant. therefor I proceeded in going to an MTN store where they told my Dr order bounced, I went to fetch a statement from my bank to prove it did not but it went through and that its not a Dr order but a Stop order. they assured me they sent the quire to MTN accounts & It will soon reflect on their side, to my surprise 2 days ago I received another sms saying my service will be suspended in 2 days I went back to MTN store they told me \ignore the msg"its fixed. today my acc is suspend"""