LM
LERATO M
1 reviews | Active since Apr 2015
15 Apr 2015, 11:49
I AM GATVOL
I HAVE BEEN CALLING 808 FOR THE PAST TWO HOURS AND NO RESPONSE WHATSOEVER, I AM VERY UNHAPPY ABOUT YOUR SERVICE, I AM A CONTRACT USER AND I WAS ONLY CREDITED WITH 100 MINUTES, I DID NOT RECIEVE MY 300MG OF DATA AND 200 SMS'ES. I EXPERIENCED THE SAME PROBLEM LAST MONTH.YOU BETTER FIX THIS
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MTN South Africa's replyOfficial
29 Apr 2015, 12:16Hello doobsie 159,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records you have been provisioned with the 300MG of data and 200 sms's.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records you have been provisioned with the 300MG of data and 200 sms's.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
MTN South Africa's reply29 Apr 2015, 12:16
Official
Hello doobsie 159,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records you have been provisioned with the 300MG of data and 200 sms's.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records you have been provisioned with the 300MG of data and 200 sms's.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***