i am fed up with Mtn

<p>I am really fed up with Mtn, disappointed can't start to describe the way I feel. I submitted insurance documents in June till now I haven't received my phone. I complained on Hello Peter in July, I got a response after a week an I was promised that my matter will be attended urgently, the promise was never kept as usual. I went back to Mtn last week, I was told that the insurance department was dealing with my matter and was promised to get my phone by end of the week. There is no feed back from Mrn till now. What lengths do I have to go to get my phone???? I am just gatvol honestly. The funny part is that the debit order has been running for the past two months even though I don't have a phone. It this matter so complicated that ur insurance can't replace a lost phone or I am not that important???</p>