I am fed up with mtn
<p>I have had it now. Mtn is pathetic. I have two accounts with them and I have never been able to use them. The shop is pathetic and keeps advising to call the call centre and in the meantime i have to listen that everyone will send emails, but the emails never gets answered. This is pathetic. I am stopping both my mtn contracts. How can a big company like that not do anything when a customer is this unhappy. I have problably spoken to 1000 poeple this week and everyone passes the buck. It pathetic service and I can understand why poeple leave mtn.</p>
Good Day Natasjha Wessels
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per our systems your account has been reactivated and your services are active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Good Day Natasjha Wessels
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per our systems your account has been reactivated and your services are active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
And what about the money that mtn is suppose to pay me back! I just got of the phone with a consultant and apparently only 21 days. This is making me sick. And suddenly I have no airtime or nothing on my cards. After i have not used them in a year. The service sucjs and if i dont get my money back in my account this week i will put this in the paper
And what about the money that mtn is suppose to pay me back! I just got of the phone with a consultant and apparently only 21 days. This is making me sick. And suddenly I have no airtime or nothing on my cards. After i have not used them in a year. The service sucjs and if i dont get my money back in my account this week i will put this in the paper