1 reviews | Active since Apr 2016
I am done with MTN
This has been a recurring matter. I am on prepaid with MTN. I always make sure that I buy the exact amount of airtime to buy data bundles. If i have any airtime, it will usually be gone by the next morning.<br> if i do have airtime, as one should if you have an emergency, and i have data, i will receive a message the next morning: Alert! Yesterday, you used R8 on 8MB at out of bundle rates!<br> I check my balance and i have 40MB of data left. Yesterday i bought R50 airtime as i needed to use it today to make important calls, and i only have 30.00 airtime this morning and 26MB data.<br> I called customer service and \bad attitude\" Nosipho told me that i must call in an hour as the system has not updated. I asked her what will happen in an hour as Imnot lying about this situation.<br> She couldn't give me a straight answer. I told her to escalate it and sort it out. I doubt that will happen<br> I CANT WAIT TO LEAVE MTN and port to CELL C. I have convinced 4 people to move to Cell C with me. My mom already moved from MTN to cell C. Im such an idiot thinking that my loyalty to MTN means anything. <br> Good bye MTN"
