I am disgusted with ...

I am disgusted with the manner black consultants treat black customers, my mother ungraded on the 5th of January 2023 at maponya mall, the consultant who was assisting her took advantage of her and convinced her to take huawei nova8 when she wanted Samsung, she agreed because they convinced her while they knew that it is not selling, she is stuck a phone she doesn’t want and yet she pays every month, they said she will get a speaker as a freebie but till today she didn’t get it ever time she goes there they say it’s not available, we are going to return the phone and if they don’t want she’d rather cancel the damn contract, I demand a prompt response from the manager and CEO by tomorrow, I don’t take kind to ************** and unfair treatment, a customer should be sold what she prefer and they took advantage of her because she is a 70 years old black woman, they should take it back and give her a phone of her choice, she is paying it’s not a freebie and the manager should deal with the person who was assisting her and I want an outcome by tomorrow