I AM BEING ****** OF MY DATA AND AIR TIME

<p>Dear MTN,</p> <p>I have tried the normal channels to phone to lodge a complaint but after going through numerous menues which is rather long-winded I ended up being told "we are experiencing technical difficulties, please try again later".</p> <p> </p> <p>My complaint is that I am being ****** of my airtime and data:</p> <p>Please note I only use my phone out of wi-fi on rare occasions.</p> <p>On 8th February 2017 my Data was topped up with 100mb via an Absa bank payment, however when checking my amount of data using *141# I was told me I had ZERO mb of data.</p> <p>On 19 Febaruary 2017 my Data was topped up again with 100mb via an Absa bank payment, however when checking my amount of data using *141# I was told me I had ZERO mb of data, however I had an amount in the Night Express 60 day option</p> <p>On 3 March 2017 my Airtime was topped up with R180.00 and my Data by 62.5mb. On checking my balances on 5 March 2017 having not made one phone call my Airtime was ZERO RANDS and my data is 38.67 MB.</p> <p>This is very very disturbing and the daunting task it getting assistance in this matter. I work full time so it is near impossible for me to go to an MTN outlet. So that is why I attempted to phone which is a lengthy process ----only to be told that there are technical difficulties and I must phone back. Unacceptable as I am being ****** by the minute</p> <p> </p> <p>Will someone please contact me </p>