1 reviews | Active since Feb 2022
I am being ****** by MTN
Good morning,
My contract with MTN came to an end on the 8th Feb 2022. I signed a debit order for R328.01 which has been deducted from my bank account every month for the last two years. I phoned in on the 19th January 2022 to cancel the contract and I was told that I will be billed another month and they will put through a debit order at the end of February 2022. I then received a sms on the 10th February 2022 to say that I will be billed R1642.61 on a month to month basis. When I cancelled the contract I told them I do not need anymore data at all or airtime as I will be going on buy my airtime from the local store. they have forced me to go on a month to month basis which I did not request. I am being ********** and I know they will not cancel the debit order.
Please help
Kind regards,
Janice
I would like to add to my first review that I have spoken to three consultants and while we are on the phone they tell me we have sent a OTP to your phone when I try and retrieve it they cut my call. this has happened to me three times.
Kind regards,
Janice
I would like to add to my first review that I have spoken to three consultants and while we are on the phone they tell me we have sent a OTP to your phone when I try and retrieve it they cut my call. this has happened to me three times.
Kind regards,
Janice