1 reviews | Active since Dec 2013
I AM BEING BILLED FOR THINGS I DONT RECEIVE
<br> I upgraded my contract two months ago, and my package suppose to be 100 anytime minutes, 200SMS and<br> 300 MB. For the past three months I have only being receiving the 100 minutes no SMS and no Data. I have called MTN contionously for the past two months to notify them, but you cannot get throught to a consultant on 808 nor ***. I am now reaching a stage where I feel like cancelling all my contracts and giving my business of R1700.00 a month to another service provider. I have been an MTN customer for years and I must admit recently you cannot get any service from MTN. This is really becoming very annoying and I need an answer from MTN as well as a refund for not getting my SMS and Data but I paid for it. The way I feel about MTN right now, I can better express their service in alot of vulgar words.<br> <br> <br> <br>
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a request has been sent for the bundles to be activated. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a request has been sent for the bundles to be activated. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
