HVRC REPAIR CENTRE - PATHETIC SERVICE!!!!

<p>RECEIVED A QUOTATION FOR OUT OF WARRANTY REPAIR/REPLACEMENT TO MY IPHONE 6+ WHICH DOES NOT SPECIFY REASON FOR REPLACEMENT . DEVICE IS INSURED AND INSURER REQUIRES A DAMAGE REPORT ON THE DEVICE. BEEN GIVEN THE RUN AROUND FOR 2 DAYS TRYING TO ACQUIRE A REPORT ON THE DEVICE. CONTACTED THE TECHNICIAN AND CONTACT CENTRE NUMEROUS TIMES REQUESTING THE REPORT. I'M LEFT WITHOUT A PHONE FOR 5 DAYS WHICH HAS CAUSED ME A HUGE AMOUNT OF INCONVENEINCE AS I RELY ON MY PHONE TO KEEP TO APPOINTMENTS AND REMINDERS!!!</p> <p> </p>