1 reviews | Active since May 2016
HVRC broke my phone and they are not willing to assist
<p>Good day, it’s been over three weeks now with no help. I called MTNHVRC and they still haven't responded ref number ********** .</p> <p>HVRC broke my phone and they are not willing to assist, kindly help as I'm busy paying for services that I'm not even utilising</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter regarding the assessment report dispute has been re-escalated to the management team of HVRC for urgent attention. They will investigate and we will revert back to you with feedback.
Thank you for bringing this matter to our attention.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter regarding the assessment report dispute has been re-escalated to the management team of HVRC for urgent attention. They will investigate and we will revert back to you with feedback.
Thank you for bringing this matter to our attention.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter regarding the assessment report dispute has been re-escalated to the management team of HVRC for urgent attention. They will investigate and we will revert back to you with feedback.
Thank you for bringing this matter to our attention.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter regarding the assessment report dispute has been re-escalated to the management team of HVRC for urgent attention. They will investigate and we will revert back to you with feedback.
Thank you for bringing this matter to our attention.
Regards
Nompumelelo
REQ: **********