Huge Corporate Company MTN fault advertising

Goodday

I am a customer that went into MTN store Overport City on the 9 January 2021 to take a data contract. I saw a package that i like, it was 130gigs sim only for R349.

I told the guy who works there i will take this deal so he ask for all our documents which we had on us. He then went about doing the application. he said that we had got declined. That was so strange so we left.

On the 11 January 2021 i had did an online application for the same deal, a consultant called me the next day to complete this application. However again decline.

Just to fine out that MTN had advertised this deal but did not load this on their systems so Hence we were getting declined.

This is NOT right at all, how can you advertise something and then we cannot get this same product. We are customers and are very upset with this.

Up to now MTN still has not loaded this deal. They have wasted my time and probably many more customers that wanted the same package.

Faults advertising by huge company. Disappointing and sad. No wonder their competitions are way ahead.

Kind regard T Naicker *** ***