HUAWEI P60 PRO + GTE 3 Watch contract from MTN is a ****.

I upgraded on the 15 November 2023, chose HUAWI P60 + GTE 3 Smart watch. To date I have not received the watch. HUAWEI never responded to my watch claim. MTN keeps on telling me the are escalating the matter with HUAWEI. This is the breach of contract. Please don’t fall for this ****. Surely it’s my last contract and I want to withdraw.