AW
Andre W
1 reviews | Active since Jan 2011
12 Apr 2019, 11:15
Huawei Mate 20 Pro Promotion
MTN gets a customer to upgrade to a HUAWEI MATE 20 PRO with the promotion that you get the GT watch for free then as soon as you have signed the contract and they are getting their money and you do not get your watch, They say it's a HUAWEI promotion and can't do anything about it but hey atleast they are getting their money right!? They do business in bad faith.
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MTN South Africa's replyOfficial
15 Apr 2019, 11:37Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly advise when did you take the deal and where so we can investigate.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly advise when did you take the deal and where so we can investigate.
Warm regards,Mazwi ZumaComplaints Analyst
MTN South Africa's reply15 Apr 2019, 11:37
Official
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly advise when did you take the deal and where so we can investigate.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly advise when did you take the deal and where so we can investigate.
Warm regards,Mazwi ZumaComplaints Analyst