HW
Hester W
1 reviews | Active since Sept 2010
18 May 2015, 15:39
HP Envy M6 Laptop not repaired under warranty
I took my HP Envy M6 to MTN Corporate on 8 May 2014. The MTN repair centre received the laptop on 18 July 2014 as confirmed by Yashvir (few months ago) and Denzel today (18 May 2015).<br> <br> 1. In those 2 months, 10 days that went by, laptop was kept at MTN for \safe keeping".<br> 2. In this 2 months"
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MTN South Africa's replyOfficial
19 May 2015, 15:00Hello estiewag,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan
Thank you.
Kagiso
REQ:***
MTN South Africa's reply19 May 2015, 15:00
Official
Hello estiewag,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan
Thank you.
Kagiso
REQ:***