NM
Nqobile M
1 reviews | Active since Mar 2011
08 Aug 2015, 00:59
HP 250 Laptop
I bought the HP 250 Laptop with Windows 8.1on contract. The machine has always been very slow. When I called the call centre I was told it's a software problem which is not covered by warranty meaning they won't even take it in for repairs.<br> I have done all the Recovery and Refreshing but nothing works.<br> I am unemployed and I bought the laptop so I could generate income. What a *******!
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MTN South Africa's replyOfficial
26 Aug 2015, 14:28Hello njmbhele,
Thank you for your post.
We apologize for any inconvenience incurred.
We do not pick up the contract signed with MTN is for the Laptop, you current package with MTN is for Blackberry Z30 and you have only one line on account A***.
You need to take the Laptop back to the store where you have signed for the contract. Have you called our business solutions department to see if they can assist you on line with the problem. Our business department is a free service from any MTN contract or pre-paid sim card. 1555.
Your account is with legal department with the balance of R1552.05. For further assistance you can email them on *** to assist you with payment arrangement.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We apologize for any inconvenience incurred.
We do not pick up the contract signed with MTN is for the Laptop, you current package with MTN is for Blackberry Z30 and you have only one line on account A***.
You need to take the Laptop back to the store where you have signed for the contract. Have you called our business solutions department to see if they can assist you on line with the problem. Our business department is a free service from any MTN contract or pre-paid sim card. 1555.
Your account is with legal department with the balance of R1552.05. For further assistance you can email them on *** to assist you with payment arrangement.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply26 Aug 2015, 14:28
Official
Hello njmbhele,
Thank you for your post.
We apologize for any inconvenience incurred.
We do not pick up the contract signed with MTN is for the Laptop, you current package with MTN is for Blackberry Z30 and you have only one line on account A***.
You need to take the Laptop back to the store where you have signed for the contract. Have you called our business solutions department to see if they can assist you on line with the problem. Our business department is a free service from any MTN contract or pre-paid sim card. 1555.
Your account is with legal department with the balance of R1552.05. For further assistance you can email them on *** to assist you with payment arrangement.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We apologize for any inconvenience incurred.
We do not pick up the contract signed with MTN is for the Laptop, you current package with MTN is for Blackberry Z30 and you have only one line on account A***.
You need to take the Laptop back to the store where you have signed for the contract. Have you called our business solutions department to see if they can assist you on line with the problem. Our business department is a free service from any MTN contract or pre-paid sim card. 1555.
Your account is with legal department with the balance of R1552.05. For further assistance you can email them on *** to assist you with payment arrangement.
Kind Regards,
Alice van der Merwe
Best regards,