PK
Patricia K
1 reviews | Active since Feb 2016
15 Feb 2016, 16:54
HOW WAS MY NUMBER PORTED TO MTN WITHOUT MY CONSENT
My cell c number was ported to MTN without my authorisation only to discover that the period my phone wasnt working money was transferred from my online banking to a MTN number..... how was my number ported without my consent?????
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Replies (1)
MTN South Africa's replyOfficial
17 Feb 2016, 11:37Hello Trishkay75,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
As per online discussion please contact our mobile number portability department on *** to assist you on line.
Please can you send to me bank statement for the deduction from your bank account.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
As per online discussion please contact our mobile number portability department on *** to assist you on line.
Please can you send to me bank statement for the deduction from your bank account.
Kind Regards,
Alice van der Merwe
MTN South Africa's reply17 Feb 2016, 11:37
Official
Hello Trishkay75,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
As per online discussion please contact our mobile number portability department on *** to assist you on line.
Please can you send to me bank statement for the deduction from your bank account.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
As per online discussion please contact our mobile number portability department on *** to assist you on line.
Please can you send to me bank statement for the deduction from your bank account.
Kind Regards,
Alice van der Merwe