GF
Graeme F

1 reviews | Active since Jul 2018

30 Jul 2018, 09:39

How to unsubscribe from MTN Play solicited service

Recently I received sms that I have (unknowingly) subscribed to two services via MTN Play. The numbers and codes provided in the sms to unsubscribe doesn't work. So I did the following: a) On the relevant cellphone enter *141*0# and enter/press dial b) Choose option 8 c) Choose option 9 d) Select whichever service you want to unsubscribe from You should get a sms (sometimes a bit delayed) to confirm that you have unsubscribed from a service

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Replies (1)
GF
Graeme F's update30 Jul 2018, 13:29
Reviewer Update
Good day Ishie Your response is appreciated, but the concern lies in how did this happen in the first place. Your customers/subscribers should be alerted as to how this occurs. Regards Graeme