KJ
KEANAN J
1 reviews | Active since Nov 2011
31 Aug 2015, 14:59
HOW TO GET A CONTRACT WITH MTN?? HAHAHA
If you look on MTN's website the number for sales is: ***<br> <br> I have called that number 3 times now. I can't get through to sales.<br> <br> THERE IS NO OPTION FOR NEW SALES - ONLY UPGRADES<br> <br> Have spoken to 3 people who tell me they cannot put me through to sales and that I should call the SAME number ?!<br> <br> Seriously MTN sort your ******* out.<br>
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MTN South Africa's replyOfficial
31 Aug 2015, 15:29Hello keananjones1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the management team of our connect direct team for urgent attention. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the management team of our connect direct team for urgent attention. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
MTN South Africa's reply31 Aug 2015, 15:29
Official
Hello keananjones1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the management team of our connect direct team for urgent attention. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the management team of our connect direct team for urgent attention. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***