SM
Solly M
1 reviews | Active since Jan 2013
19 Jun 2015, 16:32
How to end a none-ending contract?
May you please end my contract. I have requested this since March, wrote many reports on Hellopeter over months in vain. What else should I do. Do not tell me that I owe you, because I will not pay the money that continues to accumulates while you refuse to close this contract. I will continue to reverse any money debited on my account if you do not close this.
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Replies (1)
MTN South Africa's replyOfficial
23 Jun 2015, 12:44Hello sollyMas,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a credit was passed for the invoices incurred and the contract cancelled.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a credit was passed for the invoices incurred and the contract cancelled.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
MTN South Africa's reply23 Jun 2015, 12:44
Official
Hello sollyMas,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a credit was passed for the invoices incurred and the contract cancelled.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a credit was passed for the invoices incurred and the contract cancelled.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***