how rude

<p>Alice van der merwe decided to respond to my hello peter complain but she did not boter to read what my complain was about coz if she dis she would have not responded by saying (i do not know what the complain is about)</p> <p>since you failed to response properly to my complain which clearly stated, I APP**** FOR AND UNGRADE AND NOT A PROFILE CHANGE PLEASE RESET MY PROFILE OR CANCELL THE STUPID UPGRADE.</p> <p>what am i to do with a data phone, i need to be able to make calls when i want to, i have never ever gave mtn issues when it came to payment so is this is thier way to show gratitude to me for all the years i have been a loyal customer by sending the likes of Alice van der merwe to treat me like an idiot? please reset my profile to what it was or cancell the upgrade so i can getback my profile which works and have been working since for me. i hope this is clera enough for madam Alice van der merwe </p> <p> </p>