How MTN *****s my data
<p>I am Mtn top up 100 package. And recently i dont receive my data or i get half the amount. When i complain i'm told that '@anzathiba Hi there, kindly be advised that your data was depleted due to internet usage./MMM' . My mobile data is always off because i always use wifi. So i dont even understand theyre excuse</p>
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MTN South Africa's replyOfficial
22 Mar 2017, 21:46Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the number *** does not have a data bundle inclusive in the contract. Should you need advise on the Data bundle depleting without usage kindly contract our Data Support team on 1555 (free from an MTN Line) for advise and assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply22 Mar 2017, 21:46
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the number *** does not have a data bundle inclusive in the contract. Should you need advise on the Data bundle depleting without usage kindly contract our Data Support team on 1555 (free from an MTN Line) for advise and assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,