How long must one wait for a reactivation?

<br> On Sunday the 1st of February 2015, I went to an MTN store to process a SIM swap and remove the suspension that was placed on the ****** SIM.<br> <br> I was told the standard TAT, 2 - 24 hours.<br> <br> By Sunday evening the new SIM card was active, yet the service was not restored.<br> <br> On Monday morning I called the 808 service number and was told that there is some Network delays and Should try again after a few hours.<br> <br> On Tuesday morning, I checked again, service still not restored. Once again I checked with 808 and was told the matter is being escalated.<br> <br> On Wednesday morning once again I called and was told that the matter was being handled by a supervisor and that I should check after 30 minutes.<br> <br> On the same afternoon I went to MTN store, the same store I was on Sunday, to process another SIM swap as I needed a nano SIM for my replacement phone. The lady who assisted me said there was no suspension on the number. <br> <br> Sim swap was processed and its active already. <br> <br> YET THERE IS STILL NO SERVICE .... <br> <br> Why am I the one doing all the calling and running around?<br> <br> Not even one phone call from MTN to check if the service has been restored, Shocking service MTN.<br> <br> SORT THIS ASAP