How long Mara????
How long does MTN take to reply to an email? All I need is the amount to pay to close off my account but it's taking longer than expected, please contact me before 13:00 today
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Replies (2)
MTN South Africa's replyOfficial
12 Feb 2019, 13:49Good day Lesego
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
I tried calling you on ***, unfortunately there was no answer. Please can you provide an alternate number to contact you on.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
I tried calling you on ***, unfortunately there was no answer. Please can you provide an alternate number to contact you on.
Warm regards, Jessica John Complaints Management Team
Best regards,
MTN South Africa's reply12 Feb 2019, 13:49
Official
Good day Lesego
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
I tried calling you on ***, unfortunately there was no answer. Please can you provide an alternate number to contact you on.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
I tried calling you on ***, unfortunately there was no answer. Please can you provide an alternate number to contact you on.
Warm regards, Jessica John Complaints Management Team
Best regards,
MTN South Africa's replyOfficial
13 Feb 2019, 08:12 Good day Lesego
I tried calling you on ***, unfortunately there was no answer. Please can you provide an alternate number to contact you on.
Warm regards, Jessica John Complaints Management Team
I tried calling you on ***, unfortunately there was no answer. Please can you provide an alternate number to contact you on.
Warm regards, Jessica John Complaints Management Team
Best regards,
MTN South Africa's reply13 Feb 2019, 08:12
Official
Good day Lesego
I tried calling you on ***, unfortunately there was no answer. Please can you provide an alternate number to contact you on.
Warm regards, Jessica John Complaints Management Team
I tried calling you on ***, unfortunately there was no answer. Please can you provide an alternate number to contact you on.
Warm regards, Jessica John Complaints Management Team
Best regards,