How long does it take to clear a *****ulent account???

***** Alert! I recently discovered a *****ulent iPhone contract linked to my MTN account through Clearscore. Alarmed, I visited MTN Clearwater to investigate. They confirmed someone had purchased an iPhone under my name!

I immediately took action, filing a police affidavit and providing MTN with a copy of my ID, as instructed. It's been two frustrating months since I received a reference number and started calling their call center for updates. However, each attempt is met with endless holds or repeated transfers that ultimately disconnect.

This *****ulent contract is severely damaging my credit score, despite my proactive efforts to resolve the issue. I urge MTN to prioritize this case and provide a clear path towards a swift resolution.