MvdS
Melt van der Spuy

1 reviews | Active since Apr 2016

29 Apr 2016, 12:12

How does one resolve an Account Query:

Since February I have been trying to resolve incorrect billing from MTN - I have an all inclusive bundle yet I am being charged for SMS's separately. 3 March: Call Centre reference ***0 30 March: Call Centre reference ***6 today - for the April Invoice - same charge appeared - STILL not fixed...

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 May 2016, 08:40
Official

Good day

Thank you for your post request.

Please assist us with the cell or account number in question.

Kind Regards,

Alice van der Merwe

***

 

Best regards,