How does one get help from MTN??

For the past 3 weeks I have been sending emails to customer care as well as been calling the redundant excuse of a call centre MTN is running and I'm still nowhere near sorting out my problem<br> <br> I was unemployed for some time and my cellphone contract was disconnected. Now that I'm working again, I want to pay what I owe so I can clear my credit record.<br> <br> I don't understand why I need to beg this damn service provider in order to give them my money, it just makes no sense<br> .<br> The lady I called on the 808 number promised me that I would get a call from someone from MTN legal (this was after I had been holding on the phone for close to an hour on so many occasions) and I have been waiting for too long.<br> <br> Can somebody from the damn organisation get back to me??, I mean is it too much to ask for when considering the fact that I've beeeen trying - on my side to do the right thing to no avail.<br> <br> The number in question is ***.