TS
Thato S
1 reviews | Active since May 2015
11 Jun 2015, 15:31
How does one get assistance from MTN?
I have tried getting through to the call center twice already to query my account, yet after i do the whole self-service business and press to go through to an agent the call ends. Is there no one available to take calls due to the strike?
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MTN South Africa's replyOfficial
11 Jun 2015, 15:39Hello TumzRS,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
Best regards,
MTN South Africa's reply11 Jun 2015, 15:39
Official
Hello TumzRS,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
Best regards,