CB
Carl B
1 reviews | Active since Mar 2010
22 May 2015, 18:37
How do you contact MTN ***** dept?!?
I recieved my credit report today and discovered I have an MTN account all of a sudden. Clearly this is ***** as is the case with a few other companies accounts I've already gotten in contact with and who have been very helpful so far.<br> <br> MTN's ***** department is impossible to get hold of. I don't have an MTN contract or prepaid sim (never have!!!), as such calling the call center is a futile excersize as I've found out over the last hour or so.<br> <br> You guys are flipping useless, I submitted 3 forms on your ***** form thing, nobody has contacted me yet. Put up a ****** phone number so we can contact you directly!
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
28 May 2015, 10:53Hello carlwillia,
Thank you for posting.
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
According to our records you have been in contact with our consultants and the ***** department is investigating your claim ref number: REQ:***.
Please also contact Transunion to have your record cleared ***.
I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.
Regards
Jean
REQ:***
Thank you for posting.
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
According to our records you have been in contact with our consultants and the ***** department is investigating your claim ref number: REQ:***.
Please also contact Transunion to have your record cleared ***.
I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.
Regards
Jean
REQ:***
MTN South Africa's reply28 May 2015, 10:53
Official
Hello carlwillia,
Thank you for posting.
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
According to our records you have been in contact with our consultants and the ***** department is investigating your claim ref number: REQ:***.
Please also contact Transunion to have your record cleared ***.
I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.
Regards
Jean
REQ:***
Thank you for posting.
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
According to our records you have been in contact with our consultants and the ***** department is investigating your claim ref number: REQ:***.
Please also contact Transunion to have your record cleared ***.
I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.
Regards
Jean
REQ:***
