1 reviews | Active since Apr 2013
How do you complain about service when there isn't any?
<p>Just rediculous. All I want to do is query an over billing on my account and do you think I can get through to 808? No I can't.</p> <p> </p> <p>There are 4 billion options when phoning in but none that can direct you to a "customer service agent", and when by by pushing all the buttons out of frustratiion and it does miraculously redirect you, the call just drops.</p> <p> </p> <p>Gazzilions spent in marketing but no interest in customer service!</p> <p> </p> <p>PS: I even tried the "sales" option thinking that someone would surely answer, but guess what? No answer.</p> <p> </p>
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Siphumezo
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Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
