MS
Mike S
1 reviews | Active since Sept 2011
07 Apr 2015, 12:56
How do i load data topup with no descent service !
I work out the country alot so data topup is ideal for my contract when i am home in SA. <br> <br> - I try to call customer service on 808 for data bundle top up and get prompted with \we are experiencing high volumes of calls at the moment
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
22 Apr 2015, 15:57Hello mikeymike,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, a 2GB data bundle has been loaded to your account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, a 2GB data bundle has been loaded to your account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply22 Apr 2015, 15:57
Official
Hello mikeymike,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, a 2GB data bundle has been loaded to your account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, a 2GB data bundle has been loaded to your account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***