WS
Wynand S
1 reviews | Active since Mar 2009
05 Mar 2015, 10:59
How do I get rid of MTN spamming me ????
I usually don't add a follow up on a complaint, but this one I had to.<br> On 27 Feb 2015 I posted a complaint of MTN spamming me (nr ***).<br> By the way, the spamming continues.<br> Their reply, from Mr Samuel Xulu is terrible, to put it mildly.<br> <br> > I do apologize for the inconvenience caused as a result of this
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MTN South Africa's replyOfficial
12 Mar 2015, 22:54Hello ohno,
We are truly sorry for the inconvenience caused and for the delayed response.
We've checked the previous post and see that you only included your land-line number. Kindly can we request that you please provide us with the cell-phone that is receiving the SMS's for us to contact the relevant team who works directly with the DMA and for the matter to be resolved amicably.
You can send us an e-mail to *** with this correspondence as a pont of reference.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response.
We've checked the previous post and see that you only included your land-line number. Kindly can we request that you please provide us with the cell-phone that is receiving the SMS's for us to contact the relevant team who works directly with the DMA and for the matter to be resolved amicably.
You can send us an e-mail to *** with this correspondence as a pont of reference.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply12 Mar 2015, 22:54
Official
Hello ohno,
We are truly sorry for the inconvenience caused and for the delayed response.
We've checked the previous post and see that you only included your land-line number. Kindly can we request that you please provide us with the cell-phone that is receiving the SMS's for us to contact the relevant team who works directly with the DMA and for the matter to be resolved amicably.
You can send us an e-mail to *** with this correspondence as a pont of reference.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response.
We've checked the previous post and see that you only included your land-line number. Kindly can we request that you please provide us with the cell-phone that is receiving the SMS's for us to contact the relevant team who works directly with the DMA and for the matter to be resolved amicably.
You can send us an e-mail to *** with this correspondence as a pont of reference.
Regards
Tim
MTN Complaints Management Team: REQ:***