1 reviews | Active since Mar 2009
How difficult is it to upgrade
It has been a week since I app**** for an upgrade on my current contract. No response, no contact from MTN. Why should I consider binding myself to a two-year contract with a service provider that couldn't care less?
Good day,
Thank you for your post and taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery at our Centurion mall store.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the regional manager as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day,
Thank you for your post and taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery at our Centurion mall store.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the regional manager as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,