mM
mara M
1 reviews | Active since Jan 2015
29 Sept 2015, 12:29
HOW DIFFICULT IS IT TO RECONCILE ACCOUNT WITH PROO
ACCORDING TO MTN I DID NOT PAY MY MAY 2015 INVOICE . I DID. I HAVE MAILED THE PROOF OR PAYMENT ALREADY 6 TIMES!!!-AND ITS BEEN REVEIVED ON YOUR SIDE BY SUNDAY NKOSI,KGOMOTSO DLAMINI AND CLEOPATTRA OGLE- AND BEEN TO THE BRANCH IN PICK AND PAY CENTRE TABLEVIEW TWICE.WHICJ THEY ALSO MAILED THROUGH BUT STILL MY ACCOUNT SHOWS BALANCE IN ARREARS. THIS IS TERRIBLE SERVICE!!!!!!
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MTN South Africa's replyOfficial
30 Sept 2015, 13:33Hello maralouw1,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I have spken to these two Agents Sunday and Cleopatra your email with POP was not received please email the attachmnet again.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I have spken to these two Agents Sunday and Cleopatra your email with POP was not received please email the attachmnet again.
Warm Regards
Nompumelelo
REQ:***
MTN South Africa's reply30 Sept 2015, 13:33
Official
Hello maralouw1,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I have spken to these two Agents Sunday and Cleopatra your email with POP was not received please email the attachmnet again.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that I have spken to these two Agents Sunday and Cleopatra your email with POP was not received please email the attachmnet again.
Warm Regards
Nompumelelo
REQ:***